Privacy policy
This Privacy Policy explains how Gioudy collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
Information We Collect
We may collect the following information:
Name
Email address
Shipping and billing address
Phone number
Payment information
Order details
IP address and device information
Website browsing behavior
Customer support messages
How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Handle returns, refunds, and guarantee requests
Improve our website and customer experience
Prevent fraud and protect our store
Send marketing emails or SMS messages, only where permitted or with your consent
Payment Information
Payments are processed securely through our payment providers. We do not store your full payment card details on our servers.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and support advertising or retargeting.
You can adjust cookie settings through your browser.
Sharing Your Information
We may share necessary information with trusted service providers, including:
Payment processors
Shipping and fulfillment partners
Email and SMS platforms
Analytics providers
Customer support tools
Fraud prevention providers
We do not sell your personal information.
Your Rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of your personal data. You may also have the right to withdraw consent for marketing communications.
To make a privacy request, contact us at:
gioudycontact@gmail.com
Data Retention
We keep your information only as long as necessary to fulfill orders, provide support, meet legal obligations, resolve disputes, and operate our business.
Contact
For privacy-related questions, contact:
Gioudy
Email: gioudycontact@gmail.com