Refund policy

At Gioudy, we want you to feel confident when starting your Natural Hair Density Essential Oil ritual.

30-Day Fuller Hair Ritual Guarantee

Natural Hair Density Essential Oil is designed to support healthier-looking, fuller-looking hair with consistent use. If you do not feel a noticeable improvement in the look and feel of your hair after using Natural Hair Density Essential Oil consistently, you may contact us within 30 days of delivery to request a refund.

To request a refund, contact us at:

gioudycontact@gmail.com

Please include your order number and the email address used at checkout.

Returns

For hygiene and safety reasons, opened or used personal-care products may not always be eligible for return unless approved under our 30-Day Fuller Hair Ritual Guarantee.

To be eligible for a standard return, your item must be:

Unused
Unopened
In its original packaging
Returned within 14 days of delivery, unless a longer return right applies in your country

Damaged, Incorrect, or Missing Items

Please inspect your order when it arrives. If your product is damaged, defective, incorrect, or missing, contact us within 7 days of delivery at gioudycontact@gmail.com with your order number and clear photos of the issue.

We will review the case and help arrange a replacement or refund where appropriate.

Refunds

Once your refund request is approved, your refund will be processed back to your original payment method. Please allow your bank or payment provider several business days to post the refund.

Original shipping fees may not be refundable unless the return is due to a mistake on our side.

Return Shipping

Customers may be responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Before sending anything back, please contact us first so we can provide the correct return instructions.